FREQUENTLY ASKED QUESTIONS

Does Prosper Hat Co. offer quantity discounts?

Yes! If you are needing to order multiples of the same item (ie. hats, jackets, bags, blankets, etc.), please contact us to see what the discounted price would be for the quantity requested.
How should I wash my embroidered item?

Please wash cold, with like colors, and hang dry. Please gently stretch out monogram and flatten after wash cycle.
Does Prosper Hat Co. make Team hats or Team gear?

Yes! We can make Team hats for any sport. Also, we can make your Team a "Team Store," which will offer custom team gear to all of your fans and families.
What is the usual turn-around time for sublimated items?

The usual turn-around time for sublimated items is 3-4 weeks. However, during different times throughout the year, the turn-around time could be longer. We will keep you updated with the progress.
What is the usual turn-around time for embroidered items?

The usual turn-around time for embroidered items is 2-3 weeks. However, during different times throughout the year, the turn-around time could be longer. We will keep you updated with the progress.
How should I wash my sublimated item?

Please wash cold, with like colors, and and always hang dry.